Meet Our Team
Richardo Totorico
Chief Operating Officer, Arvum Senior LivingRichard Totorico
Richard has more 30 years of healthcare administration experience working in acute care, community-based, and senior living settings. He served as an Analyst, Human Resource Director, Administrative Director 5, and Deputy Executive Director with various Louisiana State Agencies, including the Louisiana Health Care Authority, LSU Medical Center, Medical Center of New Orleans, University Hospital and the Louisiana Department of Health and Hospitals. He received his Bachelor of Science in Management with a concentration in Human Resources from the University of New Orleans where he was a Board Member of Alpha Theta Epsilon Honor Society and was elected to the Student Government Association as a member of the House of Representatives. He received his MBA from South Eastern State University. He holds or has held a certification as a Level 4 Assisted Living Administrator, Certified Public Manager, Professional of Human Resources, and has served on the Boards of the Louisiana State Personnel Council, The New Orleans Compensation Association, the Department of Health and Hospital Hurricane Task Force, and the Greater New Orleans Society of Human Resource Professionals.
Richard served as the Executive Director of The Trace for six years and then Regional Director of Operations for the SummerHouse regional brand before being promoted to Division Chief Operating Officer for Arvum Senior Living. Richard prides himself on his accessibility to residents, their families and the community on matters of senior care and advocacy.
Richard is a veteran of the armed forces and as a Sergeant in the United States Air Force he received the Air Force Meritorious Service Medal for his work as an F-15 Crew Chief.
Lisa Holloway
Vice President of Supportive ServicesLisa Holloway is a progressive senior-level leader with over 20 years of experience in both for-profit companies and nonprofit organizations, including the Muscular Dystrophy Association. The last 16 years of her career have been dedicated to the senior living industry, where she has specialized in Independent Living, Assisted Living, and Memory Care. Her extensive experience also includes new construction builds, start-ups, and acquisitions. Lisa has held key leadership roles, including Executive Director, Regional Director of Operations, and most recently, Senior Vice President of Operations in the healthcare and senior living industry.
Lisa is a dedicated leader and mentor, known for her servant-hearted approach and commitment to fostering a positive culture. She is passionate about the growth and development of leaders, providing support and guidance with a kind, calm, consistent, and fair approach. Her ability to build trust with cross-functional stakeholders has made her an influential leader within her field.
Outside of her professional accomplishments, Lisa enjoys spending time with her husband of 35 years, her two adult children, grandson, and senior parents. She is an avid Disney fan and loves to travel, finding joy in exploring new places and creating lasting memories with her family.
Todd Nault
Regional Director of OperationsTodd Nault brings more than 32 years of comprehensive experience in all areas of senior living to his role. As a highly analytical healthcare management professional, Todd excels in all aspects of operations, including financial management, leadership, customer service, census growth, and achieving positive clinical outcomes.
Todd offers a unique combination of hands-on administration that maximizes organizational effectiveness, operations-oriented leadership that ensures efficiency, and people-oriented guidance that drives productivity. Throughout his extensive career in senior-level positions within the long-term care sector, Todd has consistently scrutinized processes with an eye toward greater efficacy.
His notable accomplishments include assessing current and future staffing needs, achieving successful compliance results, surpassing expected census targets, overseeing the allocation of financial resources, and managing budgetary processes. Todd has a proven track record of building and leading successful, goal-oriented teams of professional staff while managing budgets and resources to achieve bottom-line results.
Todd's dedication to operational excellence and his ability to drive positive outcomes make him a respected leader in the senior living industry. His strategic vision and hands-on approach ensure that our communities operate efficiently and effectively, providing the highest quality of care to our residents.
Marcela Hermosillo-Tarin, M.S., SHRM-CP
Division Human Resources DirectorMarcela Hermosillo-Tarin brings a wealth of experience and a strategic vision to her role. With a 15-year track record in strategic human resources management and a Master of Science from Drake University, Marcela is a seasoned HR leader dedicated to fostering excellence and innovation in the workplace.
In addition to her professional accomplishments, Marcela is the co-owner of a successful remodeling and staging business, demonstrating her entrepreneurial spirit. She is also a devoted mother of two and a supportive wife, balancing her professional and personal life with grace.
Marcela's influence in HR extends beyond her role at Arvum Senior Living. She actively contributes to the community as a board member for organizations like the Association of Talent Development of Central Iowa and the Latina Leadership Initiative. Her expertise and leadership have been recognized with her inclusion in the 2023 40 Under 40 by the Business Record, and she holds a respected SHRM certification.
Outside of her professional responsibilities, Marcela is passionate about the power of cohesive teams in driving workplace transformation. She is a respected voice in her profession, committed to making a positive impact through her work and community involvement.
Kenneth Labodda
Divisional Director of FacilitiesKenneth Labodda brings over 30 years of extensive experience in senior living to his role. Throughout his career, Ken has held various positions, from Maintenance Technician in the largest single-story nursing home to Senior Director of Facilities, showcasing his dedication and expertise in maintaining exceptional living environments.
Ken's commitment to excellence and operational efficiency has made him an invaluable asset to Arvum Senior Living. His deep understanding of facility management ensures that our communities operate smoothly and safely, providing residents with a comfortable and secure living experience.
Beyond his professional responsibilities, Ken is a devoted family man with two daughters currently in college. He cherishes spending his free time in the great outdoors, enjoying fishing and hunting. Ken also enjoys quality time with his wife at their northern Wisconsin home, embracing the tranquility and beauty of nature.
Ken's leadership and hands-on experience in senior living facilities make him a respected and trusted figure in his field. His passion for maintaining high standards and his dedication to the well-being of residents are evident in every aspect of his work.
Chelsi Ingles
Area Operations ManagerChelsi Ingles brings more than 17 years of dedicated experience in senior living to her role. With a strong educational foundation, Chelsi holds a bachelor's degree in healthcare administration and a master's in business administration from Purdue University. Her journey in senior living began as a dietary aide, followed by 15 years as a Certified Nursing Assistant (CNA). She then advanced to become a licensed nursing home administrator for 7 years and served as a regional administrator for 1 year. Chelsi has transitioned into the role of Area Operations Manager, where she continues to excel and make a significant impact.
Chelsi's comprehensive experience across various roles in the senior living industry has equipped her with a deep understanding of operations and resident care. Her commitment to enhancing the quality of life for residents is evident in every aspect of her work, from hands-on care to strategic leadership.
Outside of her professional responsibilities, Chelsi is a devoted wife and mother of two boys. Her family enjoys spending time outdoors, with sports playing a significant role in their lives. When not involved in sports, Chelsi loves hunting, kayaking, and embracing the beauty of nature.
Chelsi’s passion for senior living, combined with her leadership skills and dedication to her team, makes her a valued and respected leader in the industry. Her focus on operational excellence and resident well-being ensures that our communities provide the highest standard of care.
Michael Kelly
Regional Director of CulinaryMichael Kelly is a dynamic and results-driven leader with a profound passion for the culinary arts. Throughout his career, Chef Michael has been a pillar in our community, consistently demonstrating a commitment to excellence, innovation, and collaborative leadership.
With a 24-year track record in various culinary fields, Michael has held key leadership roles that have allowed him to develop a comprehensive understanding of culinary dynamics. His journey began in his grandmother’s kitchen, where conversations about food and hospitality sparked his lifelong passion.
Michael has worked in diverse culinary environments before discovering his true calling in senior living five years ago. This early experience laid the foundation for his growth and paved the way for subsequent leadership opportunities.
Outside of his professional responsibilities, Michael is dedicated to mentoring young culinary professionals, encouraging them to aim high in their careers. His commitment to nurturing talent is an investment that promises long-term benefits for the industry.
Jessica PyszkaPigg, RN, BSN
Resident Care SpecialistJessica began her career as a Paramedic and advanced to become a critical care ER nurse. Over the course of 25+ years, she has held various positions, from a staff nurse in a small critical access hospital to an emergency room charge nurse in a Level 1 trauma center.
Jessica's commitment to senior care is deeply personal. She made a promise to her grandmother to always care for her, and after her grandmother's passing in 2020 due to Covid, she dedicated herself to honoring that promise by caring for other seniors. In 2020, Jessica started as a Director of Health and Wellness and has since become a Regional Care Specialist, supporting our Directors of Health and Wellness and our communities.
Outside of her professional responsibilities, Jessica enjoys spending her free time with her six grandbabies, all under the age of 9. She is a diehard St. Louis Blues hockey fan and has a passion for creating her own natural products, including lotions, soaps, candles, and home cleaning products.
Jessica lives by the motto: "Every day may not be good, but there is good in every day. Find the good."
Sarah Zimmerman
Sales SpecialistSarah has a deep passion for serving the senior population. She graduated from the University of Northern Iowa with a degree in Art, focusing on Graphic Design and Marketing. Sarah spent many years enjoying the world of business, engaging in marketing consultation and sales, before discovering her true calling in senior living.
Inspired by her love for her grandparents and her parents' need for extra care, Sarah transitioned into the senior living industry. She was fortunate to be part of the opening of a brand-new assisted living and memory care community in Robins, IA, where she dedicated seven years. Following this, she continued her work at another assisted living and memory care community in Independence, IA, for an additional two and a half years.
Now, as a Sales Specialist, Sarah is eager to share her experiences and knowledge with others to better serve the incredible senior population. She believes in going the extra mile and cherishes the wonderful moments that words can't fully capture.
Outside of her professional life, Sarah is blessed with two sons, their beautiful wives, and five grandchildren. Together with her husband, Scott, she enjoys spending time with her family, attending her grandkids' sporting events, and boating.